Training Medical Teams to Communicate Better During Operations
19 October 2010
Doctors at a VA hospital in Michigan operate after taking steps to communicate about the surgery and the patient
This is the VOA Special English Health Report.
No one wants a pilot to make a mistake. This is why flight crews are trained in teamwork and communication. Now a study finds hospitals that trained their operating room teams had a lower rate of surgical deaths than other hospitals.
SURGEON: "We'll need a patch in the room, is there a patch available?"
This team has been trained to communicate about the operation and the patient before, during and after the surgery.
SURGEON: "Are there any concerns or questions from the team? Anybody? No?"
The study involved more than one hundred American veterans hospitals. Some had taken part in a program of medical team training.
Researcher Julia Neily, a Veterans Administration nurse, says the training seeks to empower each team member, including technicians.
JULIA NEILY: "One of the key elements here was flattening the hierarchy in the operating room so that everybody, the scrub tech, the nurse, the surgeon, the anesthesiologist, whomever it is in the operating room could bring up any concerns they had about the patient."
And the more training, the better the chances that a patient would survive.
JULIA NEILY: "The group that had the training initially had a fifty percent greater reduction in their mortality rate and that was greater reduction than the control group, the group that didn't have the training initially."
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