1. According to the passage, in operating airlines it is essential to ___.
A. keep in mind the need of the executives only.
B. Satisfy the need of the low fare passengers at the expense of the executives
C. Try to attract as many passengers as possible by reducing fares
D. Cater to the need of passengers sitting at both ends of jets.
2. The following are all mentioned as reasons why airlines are having a hard time except that ___.
A. the tourist industry is experiencing an all-time low
B. there is no increase in the number of passengers
C. there are more seats on the planes than needed
D. the competition between airlines is strong
3. The improvements the airlines attempt at include all the following except ___.
A. making their seats more comfortable
B. providing better food during flights
C. showing more movies during the long flights
D. offering sleeperettes to first-class passengers
4. There is not much the airlines can do when it comes to ___.
A. making sure the departure are not delayed
B. the efficient handling of luggage
C. speeding up customs procedure
D. the improvement of the condition of waiting lounges
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