For a man, slight problems may begin when the shop does not have what he wants. In that __4__ the salesman tries to sell the customer something else - he offers the nearest to the article required. Good salesman brings out such a substitute with __5__: I know this jacket is not the style you want, sir, but would you like to try it for size. It __6__ to be the colour you mentioned. Few men have __7__ with this treatment, and the usual response is: This is the right colour and may be the right size, but I should be __8__ my time and yours by trying it on.

　　For a woman, buying clothes is always done in the __9__ way. Her shopping is not often __10__ on need. She has never fully decided what she wants, and she is only having a look round. She is always open to persuasion, willing to try __11__ any number of things. Uppermost in her mind is the thought of finding something that __12__ thinks suits her. Most women have an excellent sense of value and are always on the look-out for the unexpected __13__. Faced with a roomful of dresses, a woman nay easily spend an hour going from one rail to another __14__ selecting the dresses she wants to try on. It is a tiresome process, but apparently a __15__one. Most dress shops provide chairs for the waiting husbands.

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