GRE作文新增的argument题目(4)_GRE写作

GRE作文新增的argument题目(4)

　　all of our customer-service employees recently attended a two-day retreat during which they received retraining in effective customer service. subsequently, cyberells employee-performance study showed that the retreat benefited new employees―those who have worked with cyberell for less than two years―far more than it did experienced employees. according to the study, after the retreat new employees were able to handle an average of ten percent more calls per hour, and the total number of customer complaints about new employees decreased, but experienced employees showed little improvement in these areas. therefore, cyberell should send only new employees to future retreats and should use the resulting savings to double the length of the retreats so that the retreats will be more likely to yield optimum employee performance.

　　the following appeared in a health newsletter.

　　a ten-year nationwide study of the effectiveness of wearing a helmet while bicycling indicates that ten years ago, approximately 35 percent of all bicyclists reported wearing helmets, whereas today that number is nearly 80 percent. another study, however, suggests that during the same ten-year period, the number of accidents caused by bicycling has increased 200 percent. these results demonstrate that bicyclists feel safer because they are wearing helmets and they take more risks as a result. thus, to reduce the number of serious injuries from bicycle accidents, the government should concentrate more on educating people about bicycle safety and less on encouraging or requiring bicyclists to wear helmets.