GMAT新黄金80题及范文(九)_GMAT写作

GMAT新黄金80题及范文(九)

　　39. The following appeared in an Avia Airlines departmental memorandum.

　　On average, 9 out of every 1,000 passengers who traveled on Avia Airlines last year filed a complaint about our baggage-handling procedures. This means that although some 1 percent of our passengers were unhappy with those procedures, the overwhelming majority were quite satisfied with them; thus it would appear that a review of the procedures is not important to our goal of maintaining or increasing the number of Avias passengers.

　　Avia航空的部门备忘录：

　　平均地，去年乘坐Avia的1000个乘客中有9个针对我们的行李处理流程写了投诉信。这说明虽然有大约1%的乘客对这一流程表示不满，乘客的主体对它还是满意的。所以对流程的重新审查对我们要保持和提高Avia的乘客数这一目标不是很重要的。

　　1去年是这样今年呢以后呢?

　　2很有可能是乘客对服务不满意却没时间正式申诉

　　3和别的航空公司比较如何seriousness trivailize

　　1，没有complaint不代表没有不满。

　　2，没有跟其他公司对比，同时并不知道总数。

　　The conclusion in this Avia Airlines memorandum is that a review of the airlines baggage-handling procedures will not further its goal of maintaining or increasing the number of Avia passengers. The authors line of reasoning is that the great majority of Avia passengers are happy with baggage handling at the airline because only one percent of passengers who traveled on Avia last year filed a complaint about Avias procedures. This argument is problematic in two important respects.