Finally, the claim that Cumquat made a mistake in moving may be too hasty, since the conclusion is based on only one years business at the new location. Moreover, given the time it ordinarily takes for a business to develop a new customer base in a new location, the fact that Cumquats volume of business is about the same as before it moved tends to show that the move was a good decision, not a mistake.
In conclusion, the claim that Cumquats move was a mistake is ill-founded, since it is based on both poor and incomplete comparisons as welt as on a premature conclusion. To better assess the argument, we need to know what the author is comparing RoboWrenchs performance to; we also need more information about the extent of RoboWrenchs success at this location and why its owners are opening a new store.
64.
The Director of Human Resources concludes that most employees at Company X feel that the improvement most needed at the company has been satisfactorily addressed. Two reasons are offered in support of this conclusion. First, a survey of employees showed that the issue respondents were most concerned about was employee-management communication. Second, the company has since instituted regular voluntary sessions for employees and management designed to improve communication. The directors argument is questionable for two reasons.
To begin with, the validity of the survey is doubtful. Lacking information about the number of employees surveyed and the number of respondents, it is impossible to assess the validity of the results. For example, if 200 employees were surveyed but only two responded, the conclusion that most of the employees ranked employee-management communication as the most pressing issue would be highly suspect. Because the argument offers no evidence that would rule out interpretations such as this, the survey results are insufficient to support the authors conclusion.
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