20. What do we learn about Jakes wife?
21. What does the man say about Jakes daughter?
22. What does the man say about Jakes doctor?
Questions 23 to 25 are based on the conversation you have just heard.
23. A) The man has sent the order to the woman by mistake
B) Some of the telephone systems dont work properly
C) Some of the packs do not contain any manuals.
D) The quality of the goods is not up to the standard.
24. A) Send a service engineer to do the repairs.
B) Consult her boss about the best solution.
C) Pass the mans order to the right person.
D) The quality of the goods is not up to the standard.
25. A) Ideal
B) Temporary
C) Partial
D) Creative
答案
23. Some of the packs do not contain manuals
24. solve the problem at her companys cost
25. Ideal
原文
W: Hello, Mr. Summerfield. How are you today?
M: Very well. Thank you, Ms. Green.
W: What can I do for you?
M: Well, unfortunately, there is a problem with the order we received from you yesterday. It seems we havent seen the right quantity of manuals to support the telephone system.
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