W: But, I II have to charge you 150 pounds for the night.
M: What? I should have a discount for the inconvenience!
W: Well, the best I can give you is a 10% discount plus a ticket for afree continent breakfast.
M: Hey, isn t the breakfast free anyway?
W: Well, only on weekends.
M: I want to talk to the manager.
W: Wait, wait, wait...Mr. Nelson, I think I can give you an additional 15% discount...
19. What stheman s problem?
20. Why did the hotel clerk say they didn t have any rooms for that night?
21. What did the clerk say about the breakfast in the hotel?
22. What did the man imply he would do at the end of the conversation?
Questions 23 to 25 are based on the conversation you have just heard.
23.
A) An employee in the city council at Birmingham.
B) Assistant Director of the Admissions Office.
C) Head of the Overseas Students Office.
D) Secretary of Birmingham Medical School.
24.
A) Nearly fifty percent are foreigners.
B) About fifteen percent are from Africa.
C) A large majority are from Latin America.
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