34、听音指导此题为一细节题。选项B与其他三项明显不同,可初步排除。听音时,注意选项中的promotion,compete和team。
正确项分析原文中激励超市员工工作是个案,但是问题本身针对的是总结性的答案。即出现在for example前的总结句:Give them some responsibilities, not as individuals, but as a part of a team。but后强调的是team,正确答案为选项D。
听力原文
Passage 3
Its logical to suppose that things like good labor relations, good working conditions, good wages and benefits and job security motivate workers, but one expert, Fredrick Herzberg argued that such conditions do not motivate workers. They are merely satisfiers. Motivators, in contrast, include things such as having a challenging and interesting job, recognition and responsibility. However, even with the development of computers and robotics, therere always plenty of boring, repetitive and mechanical jobs and lots of unskilled people who have to do them. So how do mangers motivate people in such jobs? One solution is to give them some responsibilities, not as individuals, but as a part of a team. For example, some supermarkets can buy office stuff to people who fill the shelves, and the people who work at the check out into a team, and let them decide what product lines to stock, how to display them and so on. Many people now talk about the importance of a companys shared values or culture with which all the staff can identify, for example, being the best hotel chain, or making the best, the most user-friendly or the most reliable products in a particular field. Such values are more likely to motivate workers than financial targets which automatically only concern a few people. Unfortunately, theres only a limited number of such goals to go around and by definition, not all the competing companies in that industry can seriously plan to be the best.
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