W:What were the circumstances? Was there bad weather, a fire, or engine failure?

　　M:Apparently, there were some low clouds in the area, but mostly it was just miscommunication between the pilots and the air traffic controllers.

　　W:Werent they both speaking in English, the official international aviation language?

　　M:Yes, they were. But the transmission from poor quality radios was slightly distorted and the accents of the Spanish speaking controllers were so strong that the pilots misunderstood a vital instruction.

　　W:How could a misunderstanding like that caused such a serious accident?

　　M:The pilots were told to descend to two-two thousand feet. The instruction actually meant 22000 feet, but they thought they heard descend to 2 000 feet. That s a huge difference, and it should have been confirmed, but it was not. Unfortunately, the terrain of the mountains in Norweija extends of 20 OOP feet.

　　W:So the pilots did descend to the wrong altitude then, thinking they were following the air controllers instructions.

　　M:Sadly enough. Yes- they did. It was a really bad mistake. Many people died as a result of the simple misunderstanding.

　　W:Wow, that s a powerful lesson on how important it can be to accurately communicate to each other.

　　Questions 13 to 15 are based on the conversation you have just heard.

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