Morrisons does not have the luxury of starting slowly.
莫里森承受不起慢慢来的巨大代价。
It hopes to make up for its late start by entrancing shoppers.
它希望让客户沉迷于其开展的业务以弥补起步较晚的劣势。
It will post frank ratings of its produce to build trust, a trick learnt from FreshDirect.
它们将发布产品的信用评级制度,这是从FreshDirect学到的。
If a customer doesn t like the look of the fresh food delivered to her door, she can send itback and claim a voucher.
如果客户对送到她们门口的新鲜食品不满意,她们可以要求退货并索要发票。
Isn t this the sort of coddling that wrecked Webvan?
这会不会像Webvan公司那样过分纵容消费者呢?
No, says Mr Philips, for three reasons: Morrisons will exploit its buying power, its emphasison fresh food brings relatively high margins and it will piggyback on Ocado s operations.
不会,飞利浦先生认为有三个原因:莫里森将利用其购买力,为购买新鲜食物带来相对较高的利润率,同时也会捎带开展Ocado的业务。
The latecomer will beguile shoppers.
后来者会欺骗消费者,
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