许多人的投诉电话蜂拥而至以致电话系统瘫痪,并且在Netflix的Facebook主页上留下了多达82000条的恶意评论。
Netflix told investors to expect a rare loss of subscribers, driving its shares down.
Netflix告知投资者们要做好因订阅用户人数大幅下降所带来的股份下滑的准备,
The company s reputation for top-notch customer service has been tarnished.
这所公司以顶级用户服务著称的名誉已经蒙上了污点。
So Netflix s founder and chief executive, Reed Hastings, tried to explain himselfand madematters far worse.
因此,Netflix的创立人兼总裁Reed Hastings尝试为自己的决定辩解却只是越描越黑。
On September 18th Mr Hastings explained that the company feared being left behind bytechnological change, like AOL with its dial-up service.
在9月18日,Hastings先生解释说到他害怕公司会像还在提供拨号上网业务的美国在线服务公司那样被日新月异的科技变化抛在背后,
It was separating DVDs from streaming because its future lies in streaming. The DVD-by-postservice,
之所以要把DVD光碟业务从流媒体业务中分离出来是因为这项业务的未来存在于流媒体技术之中。
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