你的反应:保持自己的立场,重新控制谈话的方向。你不需要很多借口或解释。不用了,谢谢。我喝茶就可以。你会看这一季的《美国偶像》吗?我在想谁会是这一季的主持人呢
The Whiner
抱怨者
Every time your coworker receives a difficult assignment, she starts in on how unfair it all is, that shes the one who always gets the hard stuff. She keeps going until you finally offer to help just to make her stop complaining。
每次你都同事接到一个艰巨的任务,她就开始抱怨不公平,说自己总是接到难题。她一直哀诉抱怨,直到你为了让她停止抱怨,主动去帮她的忙。
Reality check: Even if she has a pointyour boss does give her more difficult workthis has nothing to do with you. Its between her and the boss, and its up to her to deal with it。
审视现实:即使她确有她的理由--老板确实给了她更多艰巨的任务--这与你没有丝毫关系。这事儿关乎她和领导,需要她自己去解决。
Your response: Cut her off at the pass before she really gets rolling. You know, you may have a point. This does seem to be a pattern. Why dont you set up a meeting with the department head to see if you can sort this out?
你的回应:在她开始滔滔不绝前中断她的抱怨。你或许有你的观点,这或许就是现实情况。不然你和部门领导谈一谈,看看能不能解决问题呢?
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