One is the availability of broadband everywhere, which now covers almost all of the country . This is the enabler, Poulton says.
Yet while broadband has come down in price too, those service providers targeting the business market warn against consumer services masquerading as business-friendly broadband.
Broadband is available for as little as £15 a month, but many businesses fail to appreciate the hidden costs of such a service, says Neil Stephenson, sales and marketing director at Onyx Internet, an internet service provider based in the north-east of England. Providers offering broadband for rock-bottom prices are notorious for poor service, with regular breakdowns and heavily congested networks. It is always advisable for businesses to look beyond the price tag and look for a business-only provider that can offer more reliability, with good support. Such services dont cost too muchquality services can be found for upwards of £30 a month.
The benefits of broadband to the occasional home worker are that they can access email in real time, and take full advantage of services such as internet-based backup or even internet-based phone services.
Internet-based telecoms, or VoIP to give it its technical title, is an interesting tool to any business supporting remote working. Not necessarily because of the promise of free or reduced price phone calls , but because of the sophisticated voice services that can be exploited by the remote workerfacilities such as voicemail and call forwarding, which provide a continuity of the company image for customers and business partners.
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