In the not-for-profit organizations, decision-making effectiveness was defined from the perspective of satisfying constituents. Given the complexities and ambiguities associated with satisfying many diverse constituents executives perceived that conflict led to more considered and acceptable decisions.
31. In the eyes of the author, conventional opinion on conflict is .
A) wrong C) misleading
B) oversimplified D) unclear
32. Professor Charles R. Schwenks research shows .
A) the advantages and disadvantages of conflict
B) the real value of conflict
C) the difficulty in determining the optimal level of conflict
D) the complexity of defining the roles of conflict
33. We can learn from Schwenks research that .
A) a persons view of conflict is influenced by the purpose of his organization
B) conflict is necessary for managers of for-profit organizations
C) different people resolve conflicts in different ways
D) it is impossible for people to avoid conflict
34. The passage suggests that in for-profit organization .
A) there is no end of conflict
B) expression of different opinions is encouraged
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