But Hancock says it is also crucial whether a conversation is being recorded and could be reread, and whether it occurs in real time. People appear to be afraid to lie when they know the communication could later be used to hold them to account, he says. This is why fewer lies appear in email than on the phone.
People are also more likely to lie in real time in a instant message or phone call, say than if they have time to think of a response, says Hancock. He found many lies are spontaneous responses to an unexpected demand, such as: Do you like my dress?
Hancock hopes his research will help companies work our the best ways for their employees to communicate. For instance, the phone might be the best medium foe sales where employees are encouraged to stretch the truth. But, given his result, work assessment where honesty is a priority, might be best done using email.
57.Hancock s study focuses on ________.
A) the consequences of lying in various communications media
B) the success of communications technologies in conveying ideas
C) people are less likely to lie in instant messages
D) people s honesty levels across a range of communications media
58.Hancock s research finding surprised those who believed that ________.
A) people are less likely to lie in instant messages
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