Model Composition
Dear Mr. Smith,
Your printing quality is excellent, but delivery is not. We expect our printing orders to be on time. Recently, our orders have been delivered to us from two to five days later than the time promised. This practice has got to stop.
We have been maintaining a mutual rewarding relationship. We receive outstanding service coupled with creativity. For instance, with the widget promotion you helped to develop the color theme for our marketing program and we appreciated that greatly. In return for your quality work, we have given all our business to you. Now that relationship is in jeopardy because of your untimely delivery of printing orders.
We know you can meet the deadlines. Your action of getting our printing requirements to us on time is greatly appreciated.
Sincerely,
Li Ming
分析:以上是Gloryfield Furniture Manufacturing Inc. 写给Smith Steven Printing Company 的申诉信, 信中提到Smith Steven Printing Company经常延误送货时间而给Gloryfield Furniture Manufacturing Inc.带来损失。最后,Gloryfield Furniture 希望对方以后能够准时交货。
实例 2 投诉信
Model Composition
Dear Customer Service Department,
Thank you for sending the above mentioned merchandise promptly. However, the merchandise No. 00712433, Model Name: Anta Sport, received on January 23rd, 2005, was found defective.
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