7、I hope you will give due attention to this matter.
希望贵方能对此事给予足够重视。
8、I would be very grateful of you could look into the matter as soon as possible. And I am looking forward to an early reply.
如果贵方能尽快调查此事,我将万分感激。望早日做出答复。
9、I am not blaming anyone, but
我不是指责某个人,但是
10、I am sure this is a rare problem.
我相信这类问题不会经常发生。
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