17. You stayed at your friends house when you participated in a business seminar in Australia. You left a file with important documents in your room.Task: Write a letter to your friend, describing the file and ask him/her to return it to you by post.
18.You have recently made a purchase from the local department store. However, when you arrived home, you found a fault with it. Write a letter to the manager, say what the product is, explain the problem and say what youd like to be done about it.
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