Not all operational managers agree. An informal survey of attitudes to HR departments that was carried out last year by a leading business journal received comments such as What do they actually contribute?(11).....A..... As Choi points out, salaries have never been higher and, in addition, HR managers often receive substantial annual bonuses.

　　Despite the financial rewards, HR managers often feel undervalued, and this is a major reason for many leaving their jobs.(12)...E......However, a lack of training and development is a more significant factor. These days, good professional development opportunities are considered an essential part of an attractive package,Choi explains.

　　A But rising levels of remuneration demonstrate that the professions growing importance is widely recognised.

　　B At one time, a professional qualification was required in order to progress to the top of HR.

　　C Other departments and senior executives used to see HR managers as having a purely administrative role.

　　D Since its one of the few areas where you can see the whole operation, it can lead to an influential role on the board.

　　E Being seen as someone who just ticks off other peoples leave and sick days does not help build a sense of loyalty.

　　F They therefore need to be competent in many aspects of a companys operations.

　　G On the other hand, recruiting the wrong staff can lead to disaster.

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