E
When judgement is replaced by feedback in the true sense, organizations will have a lot more time to devote to their customers and their business. No time will be wasted in appraisal . This requires a fundamental shift in the way we think about the organization of performance appraisals, which almost certainly will not be forthcoming from the human resources profession.
关于员工评估和反馈的文章。一个组织内部的上下级沟通真的太重要了。
第一题,说真正的反馈可以释放用在别处的资源。意思上真正的反馈可以让人腾出精力。答案是E段的第一句:When judgement is replaced by feedback in the true sense, organizations will have a lot more time to devote to their customers and their business。这题的意思还算比较明显,feedback in the true sense,就是genuine feedback,devote to their customers and the business,就是把资源释放在别的地方。
第二题,说经理们是被期望着使员工工作得更有效率。答案是C段的最后一句:It is management’s responsibility to ensure that the workers operate in a system that facilitates their performance.经理们的责任,也就是managers are expected to,有利于他们的表现,就是enable their staff to work effectively。
第三题,说专家不大可能有利于真正反馈的进程。答案是E段的最后一句:which almost certainly will not be forthcoming from the human resources profession。人力资源专家,就是experts。需要理解下这里的forthcoming的含义:willing to divulge information. (人)愿意透露消息的。专家们不愿意透露消息,也就是不能指望专家来facilitate。
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