失望，惊恐似乎是遇到问题时的自然反应。

Here are a few tips to help you remain calm in the face of the storm:

以下几点建议可以帮你在遇到突发情况时保持冷静:

Dont Panic You are better able to find a solution if you arent panicking. If you can keep your head when others are losing theirs, you will be able to make a clear decision in the chaos.

不要惊慌-没有惊慌时最好能找出解决办法。如果在别人不够清醒时，你还能保持头脑清醒，你就能在混乱中做出一个明确的决定。

There Arent Many True Emergencies - My time as a Naval Officer taught me about true emergencies. In the military, when there is a problem, people can get hurt or die. This is not usually the case when the office copier or email server goes down. Keep things in perspective. There are very few true emergencies in life.

没有那么多的紧急情况-在我还是海军的时候，海军军官就教我有关的紧急情况。那段时间，有问题发生的时候，要么是受伤，要么是死亡。办公室复印近或邮件服务器出问题的情况也不频繁。事情总在预期范围内。生活中很少有紧急情况发生。

Less Talking, More Doing - Many people will spend time talking about the problem. Be the one thatdoessomething about it. I have seen executives talkabout problems while their entire company burned down. Stop critiquing the fire and grab a bucket of water.

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