7. Never leave out the negatives. 别报喜不报忧

We all like sharing good news. Good news is interesting; bad news is critical. I like to know a shipment went out on time, but I need to know a shipment will be late so I can contact the customer and put other plans in place. (And speaking of customers, always share potential negatives as soon as possible — the fewer surprises the better.) Positives are easy to deal with; negatives can make or break a business if the right people are not aware.

8. Never talk when you don't have something to say. 没有主意的时候不如保持沉默

We've all known the guy who must speak in every meeting, even if he has nothing to add. (Okay, we've all known a lot of those guys.) You may think you need to contribute just to show you're involved; the rest of us know you're just talking to show you're important. And we think a lot less of you as a result. Think of words as something scarce; use them sparingly and only when they will make the most impact.

实习生：李帅男

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