面对失败时你采取的行动对恢复能力是非常关键的,这些行动也深刻影响着别人怎样看待你以及你的错误。当你失败时,必须要采取这五个行动,它们能让你在未来成功,也能让其他人在你失败时也积极地看待你。
1. Break the bad news yourself. If you've made a mistake, don't cross your fingers and hope no one will notice, because someone is going to--it's inevitable. When someone else points out your failure, that one failure turns into two. If you stay quiet, people are going to wonder why you didn't say something, and they're likely to attribute this to either cowardice or ignorance.
1. 自己承认失败。如果你犯了一个错误,不要祈祷没人注意,因为总有人会注意到,这是不可避免的。当别人指出你的失败时,一个失败就变成了两个。如果你保持沉默,人们会好奇你为什么不说点什么,他们会把你的沉默归因于懦弱或是无知。
2. Offer an explanation, but don't make excuses. Owning your mistakes can actually enhance your image. It shows confidence, accountability, and integrity. Just be sure to stick to the facts. "We lost the account because I missed the deadline" is a reason. "We lost the account because my dog was sick all weekend and that made me miss the deadline" is an excuse.
2. 给出解释,但别找借口。承认自己的错误能大大提升你的个人形象。这展示了自信、责任以及正直。一定要坚持事实。“我们丢了账单,因为我错过了截止日期”是原因,“我们丢了账单,因为我的狗整个周末都在生病,所以我错过了截止日期”是借口。
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