引起网怒的首要原因是网页慢速下载时导致的烦躁情绪,其它原因还有:图片无法打开,某些网站需要安装制定软件才能运行,登录某个网站前要求提交个人信息,以及不能提供任何帮助的“帮助”按钮。
Research reveals that Internet users are not generally prepared to wait for more than a minute for a site to load, and will usually go to an alternative site if they feel they're waiting too long. This means that web rage could have an important influence in business – with so many choices available on the Internet, consumers will quickly dismiss a site and switch to another if the first one they choose fails to perform according to their expectations.
研究显示,大部分网民等待网站打开的时间不会多于一分钟,如果他们等待时间太长便会选择访问其他站点。这说明网怒对网站的经营影响重大:网络上选择如此之多,如果最初选择的网站表现未能达到客户的期望,他们很快会离开这个网站而转用另外一个。
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