订机票,遭遇票价无故飙升,外加支付不明费用;订火车票,又遇到一个“不承认不否认式”售票员。我怒不可遏,但只能忍气吞声。
Sharp practice, if not outright dishonesty, is bound to grow in a society in which personal trust and honour are replaced by law.[1] Everyone then does what he can get away with, for a reliance on the law as the sole determinant of the permissible destroys all sense of shame.[2] It is small wonder that “Cheat, that ye be not cheated”[3] seems increasingly to be the rule by which we live.
Recently, I bought a ticket online from a low-cost airline. With each click of the mouse the cost rose, until it reached 25 times the advertised fare[4]. I was angered in a way that I should not have been if the final cost had been asked of me in the first place. I suppose that by now, having bought many such tickets, I should be used to the sharp practice, but I am not. It still irritates me.
I knew, of course, that I should be charged a credit card fee even if I used my debit card[5]. But this particular airline found a new wheeze to misrepresent its fare.[6] It charged an additional £6 for a seat.
Could I have avoided this charge if I had volunteered to stand rather than sit? Reader, I could not: I had to have a seat. In what sense, then, could the original fare have been advertised at £x rather than at £x+£6?[7] In none that I could fathom.[8]
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