I appreciate it very much if you could solve the problem, preferably another(删除) replace it(加with another one), and I would like to have this matter settled by next week.

Thank you for your consideration and I will be looking forward to your reply.

第五篇

Dear Sir or Madam,

I am the one who bought a mobile phone from your online store in July 1. I feel bad to trouble you but I am afraid that I have to make a complaint about the problems after using it for a short period of time.

The reason for my dissatisfaction is that the phone can not meet my requirements. In the first place, the battery needs recharging after 5 hours of use. In addition, the internal mernory is too small to store a song. Under these circumstances, I find it is regretful to bring the trouble which I can not accept it.

I appreciate it very much if you could change the mpbile phone for another model that works well, preferably return the full refund, and I would like to have this matter settled by 20 workdays.

Thank you for your consideration and I will be looking forward to your reply.

Yours sincerely,

Li Ming

修改意见：

Dear Sir or Madam,

I am the one who bought a mobile phone from your online store in July 1. I feel bad to trouble you but I am afraid that I have to make a complaint about the problems after using it for a short period of time.

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