Anna: Thanks, there’s a lot to ask. (To Denise) Hi Denise, I’ve got to book a venue for our plastic aubergine launch. Have you any ideas?
Denise: Well, my friend Marge works for a hotel company that has conference facilities. You could give her a call. Here’s her number.
Anna: Oh thanks Denise. Let’s give it a try… 0–2–0–7–5–6–9–2.
Marge: Hello, the Pitz Hotel. Margery speaking.
Anna: Oh hi, this is Anna from Tip Top Trading, I’m a friend of Denise’s.
Marge: Oh hi Anna. I’ve heard all about you. What are you ringing for?
Anna: I need to check availability for your venue for a product launch we’re doing.
Marge: Right! Well, I’m sure I can help. We do have a conference room. When is it for?
Anna: This Friday.
Marge: Friday! This Friday? Well… that’s a bit tricky: the room is being decorated at the moment.
Anna: Oh.
Marge: But we do have a smaller room that you could use – it’s got a lovely view of the car park.
Anna: I see… and how many people does it hold?
Marge: You could easily squeeze in about 20 people.
Anna: 20 people. I guess it will have to do. Do you have any business facilities –somewhere to plug in the laptop, projector, wi-fi, that sort of thing?
Marge: Oh yes, yes, we’re very hi-tech. We even have a fax machine!
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