“What forces were working for us?” With this question, you should identify five positive, promoting forces, Cramer writes.

　　“What forces were working against us?” This question should lead to one or two negative forces.

　　“What did we do to use the promoting forces and eliminate or sidestep the negative forces?”

　　“What behavior do we want to repeat and knowledge do we want to carry forward? Which situational assets do we want to recreate, and which situational traps must we avoid?”

　　These questions will give the leader and his or her team a clear memory of how they used positive “situational forces” and overcame negative ones to achieve success. Cramer’s force field analysis is both informational and inspiring.

　　One of the recurring (一再出现) approaches in Cramer’s ABT methodology is the Self-Other-Situation framework, in which leaders take into account themselves, others and the situation in question. For example, to help leaders “see” the positive in the present, Cramer writes that they need to consider what makes them feel strong and capable, how they develop meaningful connections with other people, and what gives them a sense of progress or achievement .

　　(Note: Answer the questions or complete the statements in NO MORE THAN TEN WORDS.)

　　78. What is the highlight of Cramer’s ABT technique?

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