Once I graduated, I took a job at a community newspaper. From my first day, I heard a respectful tone from everyone who called me. I assumed this was the way the professional world worked .
I soon found out differently. I sat several feet away from an advertising sales representative with a similar name. Our calls would often get mixed up and someone asking for Kristen would be transferred to Christie. The mistake was immediately evident. Perhaps it was because money was involved, but people used a tone with Kristen that they never used with me.
My job title made people treat me politely. So it was a shock to return to the restaurant industry.
It’s no secret that there’s a lot to put up with when waiting tables, and fortunately, much of it can be easily forgotten when you pocket the tips. The service industry, by definition, exists to satisfy others’ needs. Still, it seemed that many of my customers didn’t get the difference between server and servant.
I’m now applying to graduate school, which means someday I’ll return to a profession where people need to be nice to me in order to get what they want. I think I’ll take them to dinner first, and see how they treat someone whose only job is to serve them.
9. The author was disappointed to find that _______.
A. one’s position is used as a standard to measure one’s intelligence
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