Buried with e璵ails

　　Every morning, a secretary at the human resources department of an auto parts company opens her e­mail box, only to find it crammed with at least 50 unread mails.For her, even scanning through these e璵ails every day takes at least half an hour. Some of her coolleagues are not so lucky—they have to read at least 100.

　　Bothered with calls

　　Telephone calls are also causing a problem. More than 40 percent white璫ollar workers choose mobile phones as the preferred way to communicate important and urgent business matterrs. Talking saves time and energy over the clicking, reading and replying to e璵ails, ibut phone calls are also more distracting(分心的). While answering a call, a clerk is likely to put away a much more important task at hand and start the business being talked about on the phone. Not yet

　　Many companies start with providing staff with better computers, better Internet access and more advanced gadgets(小装置). For example, staff members above a certain level in one company will be provided with a blackberry phone for easier access to their e­mails. The company has also organized many lectures on efficient ways of e­mail management. Yet most white­collar workers think their companies can do more.

　　16．What does the new survey find about white­collar workers?

　　A．They spend 51 percent of their work time on meetings.

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