We spend more time listening than we do in any other form of communication. However,
most of us don't pay much attention to it.
Research indicates that normal listening results in a 50percent retention immediately after a 10minute presentation,
which then declines to only about 25 percent after 48 hours. Extension Specialist Bob Linda says the average person will hear 7. 5 minutes of a onehour presentation and will forget half of that.
One reason we listen so poorly is that our minds work much faster than our mouths. The average person thinks 600—700 words per minute but speaks at a rate of about 125. His listeners' minds are occupied with hearing only onefifth of the time he is speaking. The listeners may consider and react to what is being said during the other fourfifths of the time,
or become absorbed in coming up with his response,
or think other thoughts and miss the rest of what is being said.
If we really listen,
we may be forced to accept a different perspective of reality. Most of us have a firmly developed view of reality that we do not want to change. Carl Rogers,
the psychiatrist,
points out that if you are really willing to listen to another,
to enter his private world and see reality as he sees it,
you run the risk of being changed. “This risk of being changed is one of the most frightening prospects most of us can face.”
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