A.a; /
B.the; anthe
D./; an阅 with too much information that has little to do with their work, according to a new survey.
On average, whitecollar workers spend 51 percent of their work time receiving and processing information. Only one third of it was relevant to their work, the survey found. Information overload for whitecollar workers has become a global issue. The huge amount of information has already affected their efficiency in management as well as their performance at work.
Buried with e璵ails
Every morning, na secretary at the human resources department of an auto parts company opens her email box, only to find it crammed with at least 50 unread mails.For her, even scanning through these e璵ails every day takes at least half an hour. Some of her colleagues are niot so lucky—they have to read at least 100.
Bothered with calls
Telephone calls are also causing a problem. More than 40 percent whitecollar workers choose mobile phones as the preferred way to communicate important and urgent business matters. Talking saves time and energy over the clicking, reading and replying to emails, but phone calls are also more distracting(分心的). While answering a call, a clerk is likely to put away a much more important task at hand and start the business being talked about on the phone. Not yet
Many companies start with providing staff with better computers, better Internet access and more advanced gadgets(小装置). For example, staff members above a certain level in one company will be provided with a blackberry phone for easier access to their emails. The company has also organized many lectures on efficient ways of email management. Yet most whitecollar workers think their companies can do more.
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