Tipping, psychologists have found, is not just about service. Instead, studies have shown that tipping can be affected by psychological reactions to a series of different factors from the waiters’ choice of words, to how they carry themselves while taking orders, to the bill’s total. Even how much waiters remind customers of themselves can determine how much change they pocket by the end of the night.

　　“Studies before have shown that mimicry (模仿) brings into positive feelings for the mimicker, ” wrote Rick van Baaren, a social psychology professor. “These studies show that people who are being mimicked become more generous toward the person who mimics them. ”

　　So Rick van Baaren divided 59 waiters into two groups. He requested that half serve with a phrase such as, “Coming up! ” and those in the other half were instructed to repeat the orders and preferences back to the customers. Rick van Baaren then compared their take-home. The results were clear—it pays to mimic your customers. The copycat(模仿者) waiters earned almost double the amount of tips to the other group.

　　Leonard Green and Joel Myerson, psychologists at Washington University in St. Louis, found the generosity of a tipper may be limited by his bill. After research on the 1, 000 tips left for waiters, cab drivers, hair stylists, they found tip percentages in these three areas dropped as customers’ bills went up. In fact, tip percentages appear to plateau (达到稳定水平) when bills topped $100 and a bill for $200 made the worker gain no bigger percentage tip than a bill for $100.

【2016届安徽省高考英语一轮复习提能演练：阶段 八（人教版选修8）】相关文章：

★ 四川省广安市2014高考英语一轮基础训练题（8）及答案

★ 湖南省汝城二中2014届高考英语一轮复习阅读训练 (2)

★ 2017届高考英语二轮复习课时训练：3（含解析）

★ 2014届高考英语一轮复习课时作业(二十九)必修5Module 5《The Great Sports Personality》（外研版）

★ 2017届高考英语二轮复习大题冲关秘籍完形填空之夹叙夹议文：体验真题（含解析）

★ 重庆市2014高考英语阅读理解一轮（精品）训练题（5）附答案

★ 安徽省淮南市2014高考英语一轮单项选择及文章训练（19）及答案

★ 【人教版】2014届高考英语一轮复习指导考点针对练：必修5 unit1《Great scientists》

★ 四川省2016届高考英语一轮复习课时作业（45） Module 3 Foreign Food 外研版选修8

★ 2017高考四川省广安市英语阅读理解一轮系列训练：5（含解析）