Download_returns_form_(_196KB_PDF)
You don’t need to worry about which airport shop you bought your purchase from,as all retailers at BAA airports participate in the World Shopper Promise.You’ll have plenty of time to complete your trip and check out your new items,as we’re happy to refund goods received within 60 days of the purchase date.
See the terms and conditions below for further details and exclusions.
If you have any questions regarding our World Shopper Promise,please ask any airport retailer or call+44 (0) 17 8447 5509 or email worldshopperpromise@baa.com..
Terms_and_conditions
Please note that the BAA World Shopper Promise does not apply to and therefore no refunds,exchanges or otherwise are or will be available for,the following:
a) goods which are not returned in the same condition as sold
b) earrings ( unless faulty)
c) headphones and in-ear headphones ( unless faulty)
d)swimwear and underwear without the hygiene protection strip or labels attached (unless faulty)
e)specially ordered items,personalized items,or items changed or adjusted after the sale
f)any purchase and/or any upgrade carried out at any BAA airport of any mobile telephone and/or accessories(附件)
g)any change in service provider made at any BAA airport
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