"We have realized that … we failed to clearly inform our customers of the places of origin of that furniture," the statement said."It should be called 'cheating customers'," Chen Beiyuan, a lawyer in Guangzhou, told China Daily on Friday.
"This company has little social responsibility and treats customers as fools." Chen added that his law firm has received inquiries from about 10 customers of Da Vinci's
outlet in Guangzhou,
Early reports said that the Shanghai Administration of Industry and Commerce had found problems with the quality of two bedside tables bearing Italian brand Cappelletti' s label in Da Vinci's warehouse in Shanghai's Qingpu district.
In response to that allegation, Da Vinci said in its statement on Friday that it will refund customers or replace any furniture it sold that is proved by authorities to have poor quality.The company said it will set up a hotline for the complaints on Monday.
Hao Zhiyong, a resident of Chengdu, in Southwest China's Sichuan province, said the Da Vinci scandal will teach wealthy Chinese a lesson about rational (理性的) buying.
"Some who can afford the pricey furniture in Da Vinci's shops are not really interested in the real value of their purchases.They worship foreign luxury brands and bought them to show off their wealth," Hao told China Daily on Friday.
The bad publicity arising from the questions about Da Vinci has not only severely tarnished (败坏)its image, but also dealt a heavy blow to the sales of other high-end furniture retailers.
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