4．道歉和应答：

　　—I'm sorry./I'm sorry to trouble you.

　　—It doesn't matter./It's not important./That's nothing./Forget it./That's all right./Never mind./No problem./Not to worry.

　　5．祝愿、祝贺和应答：

　　(1)—Good luck！/Best wishes to you./Have a nice/good time/journey./Congratulations!

　　—Thank you.

　　(2)—Happy New Year！/Merry Christmas!

　　—The same to you.

　　(3)—Happy birthday to you.

　　—Thank you.

　　6．遗憾和同情：

　　What a pity！/I'm sorry to hear that./That's really unlucky./Bad luck./Just my luck.

　　7．邀请和应答：

　　—Would you like to...?

　　—Yes，I'd love to./That would be fine./That's very kind of you./All right./Yes，I will.

　　—I would love to，but.../I am afraid I can't.../Sorry，I can't.

　　8．提供帮助和应答：

　　—Can I help you？/What can I do for you？/Here，take this/my bike./Let me do it for you.

　　—Thanks for your help./Yes，please./No，thanks./That's very kind of you.

　　9．请求允许和应答：

　　(1)—May/Can/Could I．..?

　　—Yes./Certainly./Of course./Yes，do please./OK./All right.

　　(2)—Do/Would you mind if I．..?

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