D. Some customers like to complain because of the waitress’ poor service.

　　19.

　　How did the author feel when waiting tables at the age of 19?

　　A. She felt it unfair to be treated as a mere servant by professional.

　　B. She felt badly hurt when her customers regarded her as a peon.

　　C. She was embarrassed each time her customers joked with her.

　　D. She found it natural for professionals to treat her as inferior.

　　20.

　　The underlined sentence in Paragraph 7 means “

　　”.

　　A. those who satisfy others’ needs are sure to be looked down upon.

　　B. those working in the service industry shouldn’t be treated as servants.

　　C. those serving others have to put up with rough treatment to earn a living.

　　D. the majority of customers tend to look on a servant as server nowadays.

　　17—20、CADB

　　A characteristic of American culture that has become almost a tradition is to respect the self-made man — the man who has risen to the top through his own efforts, usually beginning by working with his hands. While the leader in business or industry or the college professor occupies a higher social position and commands greater respect in the community than the common laborer or even the skilled factory worker, he may take pains to point out that his father started life in America as a farmer or laborer of some sort.

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