【解析】A 从orphanages可知，老师是带我们去南非分发生活用品的。deliver“分发，递送”；collect“收集”；display“展出”；recommend“推荐”。

　　B

　　It is often said that politeness costs nothing. In fact，__1__ hearing the phrase “thank you” or “well done” means the same to employees as a modest pay __2__， researchers say.

　　Praise and encouragement also __3__ employees more likely to work hard and stay in their jobs, saving on the cost of finding __4__.

　　A third of 1,000 workers __5__ said they did not get thanked at all when they did well，and a(n) __6__ third said they were not thanked enough. In both __7__， the employees said they felt __8__， meaning they were less likely to be __9__ to their jobs and were more likely to look for employment elsewhere.

　　According to the survey, praising employees has the same __10__ as a 1 percent pay rise, and works out much __11__ for bosses.

　　Three out of four employees said that regular __12__ by their bosses was important to them, __13__ only a quarter said they were actually given as much praise __14__ they felt they needed. Those doing manual(体力的)jobs were less likely to be given any __15__ for doing well.

　　Scottish employees felt __16__ undervalued, eight out of ten saying they would like more praise. However, workers in the northeast are less __17__ by being buttered up by the boss, as only 69 percent said they felt the __18__ to be told “well done” regularly.

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