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Good communication is vital in modern society. We know that much of the communication is unspoken. Consciously or unconsciously, we show our true feelings with our eyes, faces, bodies and attitudes. Your good qualities can make good communication. The personal qualities include: physical appearance, energy, rate of speech, pitch and tone of voice, gestures, expressiveness of eyes, and the ability to hold the interest of others.
What should we do so that our communication will be effective? Here are my suggestions.
Firstly, you should be yourself. The trick is to be consistently you, at your best. The most effective people never change character from one situation to another. They’re the same whether they’re having a conversation with their close friends, addressing their garden club or being interviewed for a job. They communicate with their whole being.
Secondly, whether you’re talking to one person or one hundred, always remember to look at them. Don’t break eye contact while talking. As you enter a room, move your eyes comfortably, then look directly at those in the room and smile. This shows clearly that you are at ease. Smiling is important. The best type of smile and eye contact is gentle and comfortable, not forced.
You should also absorb other people before showing yourself. You can’t learn anything when you talk. When you attend a meeting, a party or an interview, don’t immediately start throwing your opinions. Stop for a second. Absorb what’s going on. What’s the mood of the others—are they down, up, happy, expectant? Are they eager to learn from you, or do they show resistance? If you can sense what’s happening with others, you will be better able to reach them. So, listen before you talk.
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