If you want to make a complaint while in the hospital, Patti Harvey, vice president of quality and patient care services for Kaiser Permanente in Southern California, recommends talking with the bedside nurse. If that doesn’t work, you can talk with other people higher in the chain of command, up to the hospital administrator. If the problem isn’t still taken care of ---say you disagree with your treatment plan or have a problem with your doctor---member service offices at each hospital can help address your concerns.

　　28. Why are there more complaints from patients?

　　A. Because hospitals have more and more rights.

　　B. Because it’s convenient for people to put forward complaints.

　　C. Because in the hospital there are more accidents than before.

　　D. Because there are more departments to deal with complaints.

　　29. Many consumers don’t make a complaint because ___________________.

　　A. few accidents happen

　　B. it takes time to make a complaint

　　C. many complaints are lost

　　D. complaints are bad for a long-term care facility

　　30. The last paragraph mainly tells us _____________.

　　A. how to make complaints in the hospital.

　　B. something about Patti Harvey

　　C. to solve problems with the hospital quickly D. we should say we disagree with the treatment plan

【河北省武邑中学2016届高考英语一轮复习单元检测：23】相关文章：

★ 2017届高考英语二轮复习课时训练：6（含解析）

★ 2017届江苏省淮安市新马中学高考牛津译林版英语一轮复习活动单：模块7 unit 4《Public transport》

★ 2014届高考英语一轮复习课时作业(三十二)选修6Module 2《Fantasy Literature》（外研版）

★ 湖南省岳阳市2014高考英语一轮单项选择训练题（5）及答案

★ 山东省济宁市2016年高考英语复习：条件状语从句（含解析）

★ 湖南省长沙县实验中学2016届高三英语二轮复习书面表达复习重点话题指导专题12 人物类话题指导（教师版）

★ 河北省武邑中学2016届高考英语一轮复习单元检测：19

★ 【人教版】2014届高考英语一轮复习指导考点针对练：必修4 unit2《Working the land》

★ 湖南省岳阳市2014高考英语一轮单项选择训练题（10）及答案

★ 湖南省长沙县实验中学2016届高三英语二轮复习书面表达复习重点话题指导专题19 文学艺术话题指导（学生版）