The thoughtfulness, empathy and love of this convenience store manager demonstrates vividly that people remember more how much an employer cares than how much the employer pays. An important lesson for the price of a Little League baseball glove.

　　56．Among many of the problems in the service industry, talked about in this passage, is

　　A．how to ensure his employees’ high pay

　　B．how to attract more customers

　　C．how to look carefully after the employees

　　D．how to keep the good employees from leaving

　　57．Although a new manager, Cynthia would do her job well in keeping quality employees because she

　　A．had mastered all the courses for the manager

　　B．had already formed good relationship with the employees

　　C．know the way how to deal with her employees

　　D．had her own personal experience

　　58．This passage shows us that to run a business well it is necessary for managers to let their employees know

　　A．how much they can get for their job.

　　B．what good positions they can get later

　　C．they are very necessary to the business

　　D．they are nice as well as useful

　　59．The story told in this passage tells us that employees care about

　　A．only how large a pay they can get

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