阅读写作(四) │ 写作点拨 阅读写作(四) │ 词句模板 词句模板 1．段首常用语：

　　(1) I am writing to make a complaint about…

　　(2) I am most reluctant to complain，but…

　　(3) One annoying aspect of your service is…

　　(4) I have been pleased with your services for years，but now I feel very disappointed.

　　(5) I would like to draw your attention to the problem/fault…

　　(6) I am writing to inform you that I find…unsatisfactory.

　　(7) I wish to express my dissatisfaction/disappointment about… 2．段尾常用语：

　　(1) It would be highly appreciated if you could…

　　(2) I believe you will take my complaints seriously and…

　　(3) I hope you will give due attention to this matter.

　　(4) I would like to get this matter settled by the end of this month.

　　(5) I could not be more satisfied if you can kindly…

　　(6) I would appreciate it very much if you could… 阅读写作(四) │ 词句模板 3．投诉信格式模板：

　　Dear ______，

　　I am ______ (自我介绍). I feel bad to trouble you but I am afraid that I have to make a complaint about ______　 (抱怨的事情)．

　　The reason for my dissatisfaction is ______ (总体介绍). In the first place, ______ (抱怨的第一个方面). In addition, ______ (抱怨的第二个方面). Under these circumstances, I find it ______ (感觉) to ______ (抱怨的方面带来的后果)． 阅读写作(四) │ 词句模板 I appreciate it very much if you could ______ (提出建议和请求), preferably ______ (进一步的要求), and I would like to have this matter settled by ______ (设定解决事情最后期限)． Thank you for your consideration and I will be looking forward to your reply. Yours sincerely， Li Ming 阅读写作(四) │ 词句模板 【活学活用】

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