Bothered with calls

　　Telephone calls are also causing a problem. More than 40 percent white­collar workers choose mobile phones as the preferred way to communicate important and urgent business matters. Talking saves time and energy over the clicking, reading and replying to e­mails, but phone calls are also more distracting (分心的). While answering a call, a clerk is likely to put away a much more important task at hand and start the business being talked about on the phone.

　　Solution? Not yet

　　Many companies start with providing staff with better computers, better Internet access and more advanced gadgets(小装置). For example, staff members above a certain level in one company will be provided with a blackberry phone for easier access to their e­mails. The company has also organized many lectures on efficient ways of e­mail management. Yet most white­collar workers think their companies can do more.

　　语篇解读：白领是令人艳羡的一族，可是他们也有苦恼，与工作无关的海量信息让他们苦不堪言。

　　5．What does the new survey find about white­collar workers?

　　A. They spend 51 percent of their work time on meetings.

　　B．Only half of the information they receive is useful.

　　C．Over 60 percent of them prefer to use the telephone.

　　D．Some of them have to read at least 100 e­mails every day.

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