what
which
was studying
(52)
Is the customer always right? The answer, it seems, depends on 31________ country you are in. Shopping is a part of a country’s culture, and attitudes 32____________ shopping and consumers differ from country to country just as much as climate or taste in food. People often regard America as 33________ example of sophisticated customer service.
which
to/towards
an
In restaurants waiters compliment you on your clothes and on the 34__________ (wise) of your order and then return 35_________ ten minutes to refill your glass and make sure that everything is 36______ your satisfaction. But do Europeans really want US style service? A friend of
37________ once told me, “By the end of that evening I 38____________ (spend) as much time talking to the waiter as to my wife.”
wisdom
every
to
mine
had spent
It is a question of expectations. Different nationalities expect different types of service.
Another friend told me about how her Chinese mother shopped for clothes: “First she bargains 39_______ she gets a lower price and then she finds some small fault with the product and demands a further reduction. She never buys anything at the regular price.” Could you imagine 40__________________ (try) such tactics in your country?
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