18.A 上下文串联。已经留住的顾客倾向于购买更多的,是可以预见的成本通常低于新客户提供服务
19.A 这里指这部分顾客对于价格并不敏感。
20.C 上下文串联。这里是指留住顾客让竞争对手很难进入你的市场。
I tend to accept any idea put forward by experts on TV. One day, a sociologist(社会学家) proposed that the
36
society has been consuming modern humans little by little. For fear that I would become a victim of the consumer society, I
37
hurried to a bicycle shop in my neighborhood.
38
the shopkeeper Mr. Johnson was selling me the bicycle, he said, “This is the best thing you
39
have done. Life has become hopelessly
40
. A bicycle is simple, and it brings to you
41
things: fresh air, sunshine and exercise.” I agreed. Happy as a child, I got on the bicycle and headed out onto the streets. After some time, I
42
at the other end of the town. I was
43
that this simple vehicle could let me
44
long distances in a fairly short time. But how
45
did I really go?
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