"I can accept the blacklist. Some of the passenger’s unruly behavior is just too irrational. Sometimes, it affected other passengers. I totally agree with the airlines."
"I think it is unreasonable to blacklist these passengers. If the airline provided all the service that was required, I think those passengers would not have behaved irrationally."
The airline began the list in 2007 to protect itself from passengers who acted irrationally. He said the company hopes the list will discourage passengers from overreacting and causing further flight delays.
Zhang Wuan, said, "Passengers who agree to follow the terms when purchasing air tickets, will be welcomed and can be instantly removed from ’the list of passengers whom the airline has no ability to serve for the time-being."
This is not an isolated case. The same thing happened two years ago due to a flight delay. Civil aviation authorities said airlines do not need approval from authorities to set up a blacklist.
Many are calling for the establishment of rules for airlines concerning passenger blacklists, since airlines have different policies regarding compensation for flight delays. More stringent security checks for high-risk passengers are also being considered.
资讯资讯:
2012年4月,一些哈尔滨市民乘坐春秋航空公司飞机时,出现长达8个多小时延误,航空公司为安抚情绪不满乘客,给予每人200元补偿。但部分获赔乘客被春秋航空列入“黑名单”,无法购买春秋航空的机票。律师称,航空公司此举涉嫌剥夺公民自由出行的权利,还涉嫌违法。(7月18日《法制日报》)
【英语视频听力:抱怨飞机晚点 乘客被列黑名单】相关文章:
★ 英语视频听力:G8 and G20 Youth Summits begin in Washington
最新
2016-11-24
2016-11-24
2016-11-09
2016-11-04
2016-11-04
2016-11-02