1. What s the purpose of the passage?

　　A. To tell us how to be a good listener.

　　B. To tell us the importance of listening.

　　C. To tell us when to keep quiet and when to speak up.

　　D. To tell us how to make ourselves better understood.

　　2. According to the author, a good communicator is someone who________ .

　　A. only listens rather than speaks

　　B. gives advice at any time

　　C. knows when to speak up and when to stop

　　D. keeps looking others in the eye

　　3. Which of the following words can replace the underlined phrase “airing out “ in the last paragraph? A. Spreading

　　B. Expressing

　　C. Conclude

　　D. Inspiring

　　4. According to the passage , which of the following might the author disagree with ?

　　A. You should put your heart into your communication when speaking with others.

　　B. It’s better to listen very carefully than to when your friend is talking about her problem.

　　C. Making eye contact is very important when communicating with others .

　　D. You should tell your own stories in details if your friend is in the same situation with you.

　　5. Make each tip with one of the following titles.

　　a. Know When to Shut up

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