I'm sorry to have received such poorly service, and I believe I have every right ask you to deal with this problem. I hope that you either return my money back or deliver a new set of books to me. Beside, I'd like to be informed of the process of your deal with my complaint.
Looking forward to your reply.
Li Hua
答案:
Dear Sir/Madam,
I'm one of your . I ordered a set of books on your website two weeks ago, but I didn't
it until yesterday. And much to my disappointment, the books were
poorly packed up that the cover of one book
torn. To make matters worse, it is not a complete set, as I found one book .
I'm sorry to have received such
service, and I believe I have every right
ask you to deal with this problem. I hope that you either return my money back or deliver a new set of books to me. , I'd like to be informed of the process of your
with my complaint.
Looking forward to your reply.
Li Hua
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