With that in mind, I wasn’t at all surprised to read a global study by Amba Hotels this week that found more than half of business travelers (53%) have had problems reaching family due to slow or unreliable Wi-Fi connections. It really shouldn’t be happening in this day and age. Sadly it isn抰 a great shock to hear that Wi-Fi services and roaming (l漫游) charges are costing UK business travelers a shocking ￡370 million a year, with hotels and airports the worst offenders for high cost services.

　　Expensive, unreliable Wi-Fi and extortionate roaming charges clearly aren’t just problems for business travelers — many of us have been victims of that extra 10% we find added to our hotel bills as a result of paying for Wi-Fi on our holidays. It is so annoying because most of us rely on the Internet to stay connected with family and friends while we are away. It is also really useful to be able to check in online or book tickets for attractions, not to mention just keeping up with life’s admin!

　　12. It can be inferred that the author ____.

　　A. works as an experienced tour guide

　　B. pays attention to communication with her kids

　　C. always fails to stay together with her kids

　　D. communicates with her family mainly online

　　13. From the 2nd paragraph we know that ____.

　　A. this hotel should make efforts to improve its mobile signal to attract tourists

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